The excellence of all our services is underpinned by our quality system, which is 100% focused on customer satisfaction.<\/p>\n
Fuerte Group Hotels<\/strong>\u00a0applies all its efforts on meeting the needs of each and every one of its guests. With this in mind, our strategy revolves around the continuous improvement of our products and services and we constantly strive to exceed our guests\u00b4 expectations, maximising their level of satisfaction.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1632910808010{margin-bottom: 30px !important;}”][vc_column][vc_column_text]\n Since over 60 years ago, when the Group\u00b4s founder\u00a0Mr. Jos\u00e9 Luque Manzano\u00a0<\/strong>opened the very first Fuerte Hotel, our responsibility towards the environment has been the central pillar of the management policies behind all the companies that form part of the\u00a0Fuerte Group Hotels<\/strong>.<\/p>\n Year after year,\u00a0Fuerte Hoteles<\/strong>\u00a0has been recognised by the certifying entity AENOR, receiving the\u00a0Environment Management Certificate UNE-EN ISO 14001<\/strong>. In this way, the philosophy that is upheld across all the group\u00b4s facilities is guaranteed to promote environmental protection and to join the efforts to reduce environmental impact.<\/p>\n Having these management systems at our disposal gives us a competitive advantage over our competitors, amongst other benefits. It is the satisfaction of our guests, the savings we make on resources and our minimal environmental impact which make us a leading reference in our daily work.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n [vc_row css=”.vc_custom_1632915635340{margin-bottom: 30px !important;}”][vc_column][vc_column_text] The excellence of all our services is underpinned by our quality system, which is 100% focused on customer satisfaction. Fuerte Group Hotels\u00a0applies all its efforts on meeting the needs of each and every one of its guests. With this in mind, our strategy revolves around the continuous improvement of our products<\/p>\n","protected":false},"author":6,"featured_media":4013,"parent":4261,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/corporate-subpages.php","meta":{"footnotes":""},"class_list":["post-4417","page","type-page","status-publish","hentry"],"yoast_head":"\nQuality<\/h3>\n[\/vc_column_text][vc_column_text css_animation=”none” el_class=”fh-corporate-content-divider”]\n
\n[\/vc_column_text][vc_column_text]Fuerte Hoteles<\/strong>, boasts a combination of tools which assess our guests\u00b4 experience and collect their opinions on the quality of our services. All the information we gather brings us closer to our guests, and allows us to offer them products completely adapted to their needs.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1632910808010{margin-bottom: 30px !important;}”][vc_column][vc_column_text]\nEnvironment<\/h3>\n[\/vc_column_text][vc_column_text css_animation=”none” el_class=”fh-corporate-content-divider”]\n
\n[\/vc_column_text][vc_column_text]We are committed to combining our economic, natural and social systems into one unique system. This system shall lay sustainable foundations for the welfare of all human beings, generating the lowest impact possible in line with the guidelines of\u00a0Responsible Tourism<\/a>.<\/p>\nSustainability strategy and\u00a0CSR<\/h3>\n[\/vc_column_text][vc_column_text css_animation=”none” el_class=”fh-corporate-content-divider”]\n
\n[\/vc_column_text][vc_column_text]WHAT GETS MEASURED GETS MANAGED<\/strong>: This is how the idea of\u00a0Corporate Social Responsibility (CSR)<\/strong>\u00a0is defined within the organisation. This very concept has helped us achieve all the sustainable targets we have set for ourselves over the years. For more information, please consult our Corporate Responsibility Report\u00a0RSC<\/a>.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"